Shipping & Delivery
This page explains how orders from Stories Of Bible are processed, shipped and delivered, how long it takes, and what it costs.
1. Shipping Costs
- Standard shipping is free on most items.
- When an item carries a shipping charge, it is shown on the product page and at checkout, before you pay.
- Faster delivery may be offered at checkout for some destinations, at the price shown there.
2. Order Processing
Orders are processed within 2 to 6 business days before they are handed to the carrier, and up to 10 business days during the holiday season. Business days are Monday to Friday, excluding public holidays.
3. Delivery Times
The times below are estimates with standard shipping, counted in business days from the day you order to the day it arrives, processing included:
- United States: 4 to 13 business days
- Canada: 3 to 8 business days
- United Kingdom: 4 to 8 business days
- European Union: 3 to 15 business days
- Australia: 3 to 17 business days
- Rest of the world: 10 to 30 business days, depending on the destination
These are estimates, not guarantees. Carrier delays, weather and peak seasons can add time.
4. Where Orders Ship From
Orders are fulfilled by our partners and shipped from the facility closest to your address wherever possible, with facilities in the United States, Canada, the United Kingdom, the European Union and Australia. An order with several items may arrive in separate packages.
5. Tracking
Once your order has shipped, we send you a tracking number by email when the carrier provides one, so you can follow your package until it arrives. You can also check your order at any time on our order tracking page.
6. Customs, Duties and Taxes
Orders delivered in the United States, Canada, the United Kingdom, the European Union and Australia ship from within or near your region in most cases, so no customs fees apply. For other destinations, import duties and taxes may be charged by the destination country. These charges are paid by the recipient and are not included in our prices.
7. Address Accuracy
Please check your shipping address carefully at checkout. We cannot be held responsible for delays, misdelivery or extra costs caused by an incorrect or incomplete address. If you notice a mistake, contact us as soon as possible: we can correct it until your order has been processed.
8. Undeliverable Packages
If a package cannot be delivered because of an incorrect address, a refused delivery or another reason outside our control, we will contact you to arrange a new shipment. Additional shipping costs may apply in that case.
9. Damaged or Lost Packages
If your package arrives damaged or does not arrive within the estimated time, contact us and we will make it right. See section 7 of our Refund Policy for damaged, defective or incorrect items.
10. Contact Us
For any question about shipping or delivery, please reach out to us at [email protected]. We aim to respond to all inquiries within 24-48 hours.